Support

In the app, open Photo Quote, add photos of the damage, describe the board, tap each ding on the outline and choose what it is. The price comes from the shop's price list and is valid for 14 days. When the board arrives the shaper checks it; if the damage is different you get a revised quote before any work starts, and you can decline it at no cost.

Yes. Our van stops at Posto 4 on Praia do Campeche, at Riozinho and at the Morro das Pedras lookout on set days and times. Pick a window when you book; the app shows exactly where the van parks.

While one of your boards is booked in or on the bench, any board from the rental quiver costs about half the day rate. Choose it in the last step of a booking or later from the Loaner Quiver. It waits for you at the workshop.

Nothing is charged in the app. You pay at the counter when you collect the board or the rental: Pix, debit or credit card, or cash.

Open the repair in My Boards and tap Reschedule or Cancel. This works until the board is received. Rentals can be cancelled until their first day. There are no fees.

Check Settings → Stage alerts in the app and allow notifications for Casa da Quilha in the iPhone Settings app. Alerts arrive when your board is received, glassed, cured and ready, plus a reminder an hour before drop-off.

Use “Forgot your password?” on the sign-in page. If that doesn't help, email [email protected] from the address on your account.

In the app go to Settings → Delete account. Your profile, photos, bookings and stamps are removed from our server and from the phone. Boards on the bench are still returned to you at the counter.